Prof. Dr. Henner Gimpel

Professor
E-Mail: henner.gimpel@fim-rc.de
Phone: +49 821 598 – 4818
Room: Bldg. I1​, Room 1206
University of Augsburg​​

​Prof. Dr. Henner Gimpel is Professor of Management Engineering in the Faculty of Mathematics, Natural Sciences, and Materials Engineering of University of Augsburg. He is member of the Research Center Finance & Information Management and the Project Group Business & Information Systems Engineering of Fraunhofer FIT.

The main focus of his work is the analysis and design of digitization. He deals with socio-technical information systems in which people, information and digital technologies interact with each other. The goals here are, on the one hand, the human-centered and economically target-oriented development and use of information systems and, on the other hand, the analysis of individual acceptance and handling of digital technologies in the financial sector, the health sector and the high-tech industry. Professor Gimpel focuses on the following topics:

  • Customer Relationship Management (CRM), in particular multi-channel customer interaction and integration in business processes, customer satisfaction and customer experience management, sustainability in CRM, social CRM, customer data analysis, data protection and data evaluation.
  • Digital Life, especially integration of private and business information systems, digitization of the individual, individual information systems, social media, social computing, social collaboration, digital workplace, technostress and information overload, self-tracking, psychologically healthy handling of digital technologies, e-health and telemedicine.
  • Management in the digital age, in particular digital transformation of established companies, process digitization, innovation management, agile innovation and open innovation, e-commerce, e-business, electronic markets, inter-company networking in ecosystems, (big) data analytics and data-based business models, collective intelligence and decision-making.

In his research, Professor Gimpel primarily uses theoretically based quantitative empirical studies (laboratory and field experiments, structured surveys, analysis of secondary data using statistical and data mining methods) and links these with design oriented and conceptional theoretical approaches. Professor Gimpel gained international research experience during two research stays at the IBM T.J. Watson Research Center in New York and a research stay at the Center for Interuniversity Research and Analysis on Organizations in Montréal. Professor Gimpel and his colleagues are working, at home and abroad, on numerous projects, some of them interdisciplinary, in line with the topics outlined above. Current projects include, for example, the following:

Professor Gimpel supports numerous companies in various industries in the development of innovative solutions for individual questions and challenges. Thematically, these practical projects are in the field of information systems, management engineering and digital transformation, often based on the topics outlined above. Professor Gimpel also gained practical experience as a management consultant at McKinsey & Company for five years. He has supported companies primarily in the healthcare, automotive, energy and financial sectors with a focus on information technology, marketing and strategy. Some of the companies Professor Gimpel has worked with in recent years: BMW, Carl Zeiss, Deutsche Bank, Munich Airport, IBM, Microsoft, NORD/LB, PwC, Siemens and the Versicherungskammer Bayern.

Further information on practical cooperations

In his teaching, Professor Gimpel deals with business administration with a focus on sustainable management in the digital age, information systems and digitization. In these areas he offers lectures, exercises, (project) seminars and the supervision of individual research and dissertations for Bachelor and Master students and doctoral candidates. The didactic preparation is based on the theoretical model of the cognitive apprenticeship. In a balanced ratio of instructive and permissive teaching and learning opportunities, students can acquire specialist, methodological and personnel skills. In addition to the courses offered at the University of Augsburg, Professor Gimpel is a lecturer at the Bavarian Elite Academy and the Fraunhofer Academy.

Further information on courses and funding opportunities for students

Before his appointment at the University of Augsburg, Henner Gimpel studied industrial engineering and management at the University of Karlsruhe (now Karlsruhe Institute of Technology KIT) with a focus on business administration and applied computer science. After completing his studies, he earned his doctorate at the Faculty of Economics with distinction on topics at the interface between information systems and behavioral economics. At KIT he did research and taught at the Institute of Information Technology and Marketing and the Karlsruhe Service Research Institute and headed the Karlsruhe School of Services. His academic achievements were awarded the Friedrich von Klinggräff Medal, his diploma thesis won first prize in the university competition of the Deutsches Aktieninstitut, his doctorate with the Walter Georg Waffenschmidt Prize for Business Administration, and his research with the Fugger Prize for Science. He received several awards for his achievements in teaching.

Professor Gimpel publishes his research in national and international journals and at conferences. He is one of the editors of the journal Group Decision and Negotiation and a regular member of the program committee of the most important German, European and international conferences in information systems. He regularly reviews articles for various journals, e.g. Information Systems Research, Business & Information Systems Engineering, Group Decision and Negotiation, Electronic Markets, Journal of the Association for Information Systems. Professor Gimpel regularly gives lectures on digital transformation topics at industrial companies and organizations and organizes or supports conferences in this field. Professor Gimpel is a member of numerous professional associations and commissions, including of the Association of University Lecturers in Business Administration (VHB), the Society for Computer Science (GI), the Association for Information Systems (AIS), the Society for Experimental Economic Research (GfeW), the Center for Interdisciplinary Health Research (ZIG) and the Center for Digitization.Bavaria (ZD.B), topic platform Digital Health/Medicine.

If you are interested in the following publications, feel free to email me or contact me via Research Gate​.

External profiles: Google Scholar, Research Gate​, Xing, LinkedIn.

Publikationen

Patientenzentriertes Service Design für chronische Krankheiten : Vorstellen eines "Service Construction Set" - getestet anhand Multipler Sklerose
presented at: 63. Jahrestagung der Deutschen Gesellschaft für Medizinische Informatik, Biometrie und Epidemiologie e. V., Osnabrück, Deutschland, 2018
Harding, Carina
Gimpel, Henner
Shammas, Layal
Regal, Christian
Rashid, Asarnusch
Qualitätscockpit in der Notfallmedizin : ein sektorenübergreifendes Messinstrument in der digitalen Notfallversorgung
presented at: 63. Jahrestagung der Deutschen Gesellschaft für Medizinische Informatik, Biometrie und Epidemiologie e. V., Osnabrück, Deutschland, 2018
Eder, Patrick Andreas
Meindl, Oliver
Regal, Christian
Gimpel, Henner
Dormann, Harald
Rashid, Asarnusch
User Roles in Online Political Discussions : A Typology based on Twitter Data from the German Federal Election 2017
presented at: 26th European Conference on Information Systems (ECIS), Portsmouth, England, 2018
Gimpel, Henner
Haamann, Florian
Schoch, Manfred
Wittich, Marcel
An investigation of the effects of anthropomorphism in collective human-machine decision-making
presented at: 26th European Conference on Information Systems (ECIS), Workshops and Tutorials, Portsmouth, UK, 2018
André, Elisabeth
Gimpel, Henner
Olenberger, Christian
Qualitätscockpit in der Notfallmedizin
in: Management & Krankenhaus kompakt, Notfall- und Intensivmedizin, 2018
Gimpel, Henner
Regal, Christian
Meindl, Oliver
Dormann, Harald
Rashid, Asarnusch
Eder, Patrick
Crowd Labor Markets as Platform for Group Decision and Negotiation Research : a Comparison to Laboratory Experiments
in: Group Decision and Negotiation, 2018
Teschner, Florian
Gimpel, Henner
Daten monetarisieren
in: Digitalisierung : Schlüsseltechnologien für Wirtschaft und GesellschaftBerlin, 2018
Gimpel, Henner
The Disclosure of Private Data : Measuring the Privacy Paradox in Digital Services
in: Electronic Markets, 2018
Gimpel, Henner
Kleindienst, Dominikus
Waldmann, Daniela
No Rage Against the Machine : How Computer Agents Mitigate Human Emotional Processes in Electronic Negotiations
in: Group Decision and Negotiation, 2018
Adam, Marc T. P.
Teubner, Timm
Gimpel, Henner
Stratified prevention : opportunities and limitations ; Report on the 1st interdisciplinary cardiovascular workshop in Augsburg
in: Clinical Research in Cardiology, 2018
Kirchhof, Gregor
Lindner, Josef Franz
Achenbach, Stephan
Berger, Klaus
Blankenberg, Stefan
Fangerau, Heiner
Gimpel, Henner
Gassner, Ulrich M.
Kersten, Jens
Magnus, Dorothea
Rebscher, Herbert
Schunkert, Heribert
Rixen, Stephan
Kirchhof, Paulus
Structuring Digital Transformation : A Framework of Action Fields and its Application at ZEISS
in: Journal of Information Technology Theory and Application, 2018
Gimpel, Henner
Hosseini, Sabiölla
Huber, Rocco
Probst, Laura
Röglinger, Maximilian
Faisst, Ulrich
Der unbekannte Kunde : Potenziale der Integration von Kundendaten
in: HMD Praxis der Wirtschaftsinformatik, 2018
Gimpel, Henner
Schmied, Fabian
Stöber, Anna-Luisa
The Upside of Data Privacy - Delighting Customers by Implementing Data Privacy Measures
in: Electronic Markets, 2018
Gimpel, Henner
Kleindienst, Dominikus
Nüske, Niclas
Rau, Daniel
Schmied, Fabian
Customer Experience Management : Kontinuierlicher Kreislauf
in: BankInformation, 2017
Gimpel, Henner
Design Blueprint for Stress-Sensitive Adaptive Enterprise Systems
in: Business & Information Systems Engineering, 2017
Adam, Marc T. P.
Gimpel, Henner
Mädche, Alexander
Riedl, René
Emergent User Roles of a Digital Workplace : A Network Analysis Based on Trace Data
presented at: International Conference on Information Systems (ICIS 2017), Seoul, South Korea, 2017
Frank, Leonhard
Gimpel, Henner
Schmidt, Marco
Schoch, Manfred
Generic Sensor Framework enabling Personalized Healthcare
presented at: IEEE Life Sciences Conference, Sydney, Australia, 2017
Beckmann, Sven
Lahmer, Stefanie
Markgraf, Moritz
Meindl, Oliver
Rauscher, Julia
Regal, Christian
Gimpel, Henner
Bauer, Bernhard
Manipulation in Conditional Decision Markets
in: Group Decision and Negotiation, 2017
Teschner, Florian
Rothschild, David
Gimpel, Henner
Understanding FinTech Start-Ups : A Taxonomy of Consumer-Oriented Service Offerings
in: Electronic Markets, 2017
Gimpel, Henner
Rau, Daniel
Röglinger, Maximilian
Customer Satisfaction in Digital Service Encounters : The Role of Media Richness, Social Presence, and Cultural Distance
in: European Conference on Information Systems, 2016
Gimpel, Henner
Huber, Johannes
Sarikaya, Serkan
Financing Projects through Enterprise Crowdfunding : Understanding the Impact of Proposal Characteristics on Funding Success
in: European Conference on Information Systems, 2016
Feldmann, Niels
Gimpel, Henner
FinTech-Geschäftsmodelle im Visier
in: Wirtschaftsinformatik & Management, 2016
Gimpel, Henner
Rau, Daniel
Röglinger, Maximilian
Kunden wollen was erleben
in: Bankmagazin, 2016
Gimpel, Henner
Sarikaya, Serkan
Understanding the Sharing Economy : Drivers and Impediments for Participation in Peer-to-Peer Rental
in: Proceedings of the 49th Annual Hawaii International Conference on System Sciences : 5-8 January 2016, Kauai, HawaiiPiscataway, NJ, 2016
Hawlitschek, Florian
Teubner, Timm
Gimpel, Henner
Interview with Thomas W. Malone on "Collective Intelligence, Climate Change, and the Future of Work"
in: Business & Information Systems Engineering, 2015
Gimpel, Henner
How (not) to Incent Crowd Workers : Payment Schemes and Feedback in Crowdsourcing
in: Business & Information Systems Engineering, 2015
Straub, Tim
Gimpel, Henner
Teschner, Florian
Weinhardt, Christof
Digital Transformation : Changes and Chances – Insights based on an Empirical Study

Gimpel, Henner
Röglinger, Maximilian
myStress : Unobtrusive Smartphone-based Stress Detection
in: European Conference on Information System, 2015
Gimpel, Henner
Regal, Christian
Schmidt, Marco
eOrganisation : Service-, Prozess-, Market-Engineering. Band 1
presented at: 8. Internationale Tagung Wirtschaftsinformatik, Karlsruhe, 2007
Oberweis, Andreas
Weinhardt, Christof
Gimpel, Henner
Koschmieder, Agnes
Pankratius, Viktor
Schnitzler, Björn
eOrganisation : Service-, Prozess-, Market-Engineering. Band 2
presented at: 8. Internationale Tagung Wirtschaftsinformatik, Karlsruhe, 2007
Oberweis, Andreas
Weinhardt, Christof
Gimpel, Henner
Koschmider, Agnes
Pankratius, Viktor
Schnitzler, Björn
Negotiation, Auctions, and Market Engineering
presented at: 8. Internationale Tagung Wirtschaftsinformatik, Karlsruhe, 2007
Gimpel, Henner
Jennings, Nicholas R.
Kersten, Gregory E.
Ockenfels, Axel
Weinhardt, Christof
A Descriptive Auction Language
in: Electronic Markets, 2007
Rolli, Daniel
Luckner, Stefan
Gimpel, Henner
Weinhardt, Christof
Preferences in Negotiations : The Attachment Effect

Gimpel, Henner
Methods and Apparatus for Agreement-Based Automated Service Provisioning : US Patent Application No. 20060287967
in: Methods and Apparatus for Agreement-Based Automated Service Provisioning : US Patent Application No. 20060287967, 2006
Dan, Asit
Gimpel, Henner
Ludwig, Heiko
Market Engineering : A Research Agenda
in: Negotiation, auctions, and market engineering : international seminar, Dagstuhl Castle, Germany, November 12-17, 2006, revised selected papersDagstuhl, Deutschland, 2006
Gimpel, Henner
Jennings, Nicholas R.
Kersten, Gregory E.
Ockenfels, Axel
Weinhardt, Christof
Market Engineering : an Interdisciplinary Research Challenge
in: Negotiation and Market EngineeringDagstuhl, Deutschland, 2006
Weinhardt, Christof
Gimpel, Henner
Negotiation Fever : Loss Aversion in Multi-Issue Negotiations
in: Negotiation and Market EngineeringDagstuhl, Deutschland, 2006
Gimpel, Henner
Reasons for rejecting Pareto-Improvements in Negotiations
in: Group decision and negotiation (GDN) 2006 : International Conference, Karlsruhe, Germany, June 25 - 28, 2006 ; proceedingsKarlsruhe, Deutschland, 2006
Block, Carsten
Gimpel, Henner
Kersten, Gregory E.
Weinhardt, Christof
Towards Multi-Attribute Double Auctions for Financial Markets
in: Electronic Markets, 2006
Gimpel, Henner
Mäkiö, Juho
Possession, Obsession, and Concession : Preferences and Attachment in Negotiations

Gimpel, Henner
Template-Based Automated Service Provisioning : Supporting the Agreement-Driven Service Life-Cycle
in: Service-oriented computing - ICSOC 2005 : third international conference, Amsterdam, The Netherlands, December 12-15, 2005 ; proceedingsAmsterdam, Holland, 2005
Ludwig, Heiko
Gimpel, Henner
Dan, Asit
Kearny, Bob
Bidding Wars in Internet Auctions
in: Proceedings of Group Decision and Negotiation (GDN) 2005 (Vienna, Austria)Wien, Österreich, 2005
Gimpel, Henner
Endogenous Preferences in Multi-Issue Bargaining
in: Proceedings of Group Decision and Negotiation (GDN) 2005 (Vienna, Austria)Wien, Österreich, 2005
Gimpel, Henner
Multi-Attribute Double Auctions in Financial Trading
in: Seventh IEEE International Conference on E-Commerce Technology, 2005, CEC 2005 : proceedingsMünchen, 2005
Gimpel, Henner
Makio, Juho
Weinhardt, Christof
Procurement via Continuous-Time Multi-Attribute Double Auctions
in: Proceedings of Group Decision and Negotiation (GDN) 2005 (Vienna, Austria)Wien, Österreich, 2005
Gimpel, Henner
Preference Construction in Negotiations : Loss-Aversion and Quasi-Endowment
in: Annual International Meeting of the Economic Science Association, Montréal, Canada, June 23-26, 2005Montreal, Kanada, 2005
Gimpel, Henner
Endogenous Preferences in Negotiations : an Experimental Study
in: Proceedings of the the annual meeting of "Gesellschaft für experimentelle Wirtschaftsforschung" (GfeW) 2005Köln, Deutschland, 2005
Gimpel, Henner
Reference-Dependent Preferences in Multi-Issue Bargaining
in: Computing and MarketsDagstuhl, Deutschland, 2005
Gimpel, Henner
Mit Auktionen gewinnbringender an die Börse
in: Börsen-Zeitung, 2004
Gimpel, Henner
PANDA : Specifying Policies for Automated Negotiations of Service Contracts
in: Service-oriented computing - ICSOC 2003 : first International Conference, Trento, Italy, December 15-18, 2003 ; proceedingsBerlin, 2003
Gimpel, Henner
Ludwig, Heiko
Dan, Asit
Kearney, Bob
Agent-based bidding in Electronic Markets : a Prototypical Approach
in: Towards the Knowledge Society : eCommerce, eBusiness and eGovernmentBerlin, 2002
Neumann, Dirk
Gimpel, Henner
Holtmann, Carsten
Weinhardt, Christof