Lena Utz

Research Assistant
E-Mail: lena.utz@fim-rc.de​
Phone: +49 821 598 – 3910
Room: Geb. I1 Room 1212
University Augsburg

Curriculum Vitae
Lena Utz, née Kryzhanivska, ​b​orn in 1986, completed her Abitur at the Bayernkolleg Augsburg in 2010. From 2010 to 2013 she studied studied Business Information Systems Engineering (B.Sc.) with a major in Finance & Informationmanagement at the University of Augsburg. From 2013 to 2016, she studied in the Elite Graduate Program “Finance and Information Management” (M.Sc. with honors) at the Technische Universität München and Augsburg University, majoring in Business Information Systems Engineering. During her studies, she gained practical experience in several internships. She started as a student assistant at the FIM Research Center in March 2011 and is working as a Research Assistant since February 2016.

Main Research
Mrs​​ Utz’s current research activities focus on Customer Relationship Management and Human Information Behavior.

Publications

Cross-Organizational Workflow Management Using Blockchain Technology – Towards Applicability, Auditability, and Automation
presented at: 51st Hawaii International Conference on System Sciences, Waikoloa Village, 2018
Fridgen, Gilbert
Radszuwill, Sven
Urbach, Nils
Utz, Lena
Designing IT Setups in the Digital Age

Römer, Michael
Röglinger, Maximilian
Linhart, Alexander
Schmidl, Jörg
Utz, Lena
Venus, Michael
Self-Services : Do Not Leave Your Customers Alone with the Technology
presented at: 12th International Conference on Wirtschaftsinformatik (WI2015), Osnabrück, 2015
Waldmann, Daniela
Utz, Lena
Müller, Anna-Luisa
Rupprecht, Lea