AI-Lab

AI-research has been advancing with rapid strides, especially in recent years. At the latest since DeepMind’s AlphaGo, it has become clear that computers can outperform humans even in more complex problems. This opens up a wide variety of possible applications of AI for research. Thus, we are involved in the identification of AI-usage, its development, and its impact on users, products, services, and processes. However, it should be noted that the most appealing application offers no benefit if the organization is not yet ready for AI applications, and thus the transformation to an AI-capable organization also plays a crucial role from a scientific perspective. Since a organization is composed of a wide variety of people, it is also important to consider how to get these AI-users on board and, if necessary, address concerns such as a lack of trust in the sense of AI explaining itself. With all the benefits and huge potential of AI, however, the societal component must not be left aside and so, in the spirit of Business & Information Systems Engineering, we also investigate ethical, legal and social aspects of the use of AI.