AI-Lab
Intelligent Design of the Digital Transformation with us
What does AI mean?
Artificial Intelligence (AI) has found its way into private and business life in many ways. However, decision makers face the following challenges:
- Lack of knowledge about AI applications and their business impact
- Machine Learning leads to a paradigm shift in application development
- Companies need to develop know-how and new skills

The Project Group Business & Information Systems Engineering of the Fraunhofer Institute for Applied Information Technology FIT at the Universities of Augsburg and Bayreuth conduct research on practice-oriented questions in the field of AI in various research projects and initiatives. The application of AI and its business influence as well as the design of the organizational context and the required organizational capabilities are subject of

From your first Idea to the Implementation
Our Offer for you in four Fields of Action

Unsere Tätigkeit
Through the Cognitive Functions Lens : A Socio-Technical Analysis of Predictive Maintenancepresented at: 16. Internationale Tagung Wirtschaftsinformatik, Duisburg/Essen, Germany, 2021 | Stohr, AlexanderO'Rourke, Jamie | |
Call me maybe : Methods and practical implementation of artificial intelligence in call center arrivals' forecastingin: Journal of Business Research, 2021 | Albrecht, TobiasRausch, Theresa MariaDerra, Nicholas Daniel | |
Innovating with Artificial Intelligence : Capturing the Constructive Functional Capabilities of Deep Generative Learningpresented at: 54th Hawaii International Conference on System Sciences (HICSS), Maui, Hawaii (Virtual), 2021 | Hofmann, PeterRückel, TimonUrbach, Nils | |
A Holistic Framework for AI Systems in Industrial Applicationspresented at: 16. Internationale Tagung Wirtschaftsinformatik, Duisburg/Essen, Germany, 2021 | Kaymakci, CanWenninger, SimonSauer, Alexander | |
Ready or Not, AI Comes : An Interview Study of Organizational AI Readiness Factorsin: Business & Information Systems Engineering, 2021 | Jöhnk, JanWeißert, MalteWyrtki, Katrin | |
The Advance of the Machines : Vision und Implikationen einer Machine Economy | Urbach, NilsAlbrecht, TobiasGuggenberger, TobiasJöhnk, JanArnold, LaurinGebert, JuliaJelito, DennisLämmermann, LuisSchweizer, André | |
KI-Anwendungsfälle zielgerichtet identifizierenin: Wirtschaftsinformatik & Management, 2020 | Hofmann, PeterJöhnk, JanProtschky, DominikStähle, PhilippUrbach, NilsBuck, Christoph | |
KI, mein Freund und Helfer - Herausforderungen und Implikationen für die Mensch-KI-Interaktionin: Aviso : Zeitschrift für Wissenschaft und Kunst in Bayern, 2020 | Jöhnk, JanUrbach, Nils | |
Moral agency without responsibility? : Analysis of three ethical models of human-computer interaction in times of artificial intelligence (AI)in: De Ethica, 2020 | Fritz, AlexisBrandt, WiebkeGimpel, HennerBayer, Sarah | |
Affordance-Experimentation-Actualization Theory in Artificial Intelligence Research : a Predictive Maintenance Storypresented at: 40th International Conference on Information Systems, Munich, 2019 | Keller, RobertStohr, AlexanderFridgen, GilbertLockl, JannikRieger, Alexander | |
Think beyond tomorrow : KI, mein Freund und Helfer : Herausforderungen und Implikationen für die Mensch-KI-Interaktion2019 | Alan, YilmazUrbach, NilsHinsen, SilvanaJöhnk, JanBeisel, PatrickWeißert, MalteBlumenthal, StephanHofmann, Peter | |
KI - Eine Aufgabe für das ganze Unternehmenin: CIO Jahrbuch 2020 : Prognosen zur Zukunft der IT, München, 2019 | Urbach, NilsHofmann, PeterProtschky, Dominik | |
Inter-technology relationship networks : Arranging technologies through text miningin: Technological Forecasting and Social Change, 2019 | Hofmann, PeterKeller, RobertUrbach, Nils | |
Ein Entscheidungsunterstützungssystem zur ökonomischen Bewertung von Mieterstrom auf Basis der Clusteranalysepresented at: 14th International Conference on Wirtschaftsinformatik (WI), Siegen, Germany, 2019 | Töppel, Jannick | |
How to Structure a Company-wide Adoption of Big Data Analyticspresented at: 14th International Conference on Wirtschaftsinformatik (WI), Siegen, Germany, 2019 | Bürger, Olga | |
A D-Vine Copula Quantile Regression Approach for the Prediction of Residential Heating Energy Consumption Based on Historical Datain: Applied Energy, 2019 | Niemierko, RochusTöppel, JannickTränkler, Timm | |
AI-Based Digital Assistants : Opportunities, Threats, and Research Perspectivesin: Business & Information Systems Engineering, 2019 | Mädche, AlexanderLegner, ChristineBenlian, AlexanderBerger, BenediktGimpel, HennerHess, ThomasHinz, OliverMorana, StefanSöllner, Matthias | |
Machine Learning approaches along the Radiology Value Chain : Rethinking Value Propositionspresented at: 27th European Conference on Information Systems (ECIS), Stockholm, Sweden, 2019 | Hofmann, PeterOesterle, SeverinRust, PaulUrbach, Nils | |
Process Forecasting : Towards Proactive Business Process Managementpresented at: 16th International Conference on Business Process Management (BPM), Sydney, Australia, 2018 | Poll, RouvenPolyvyanyy, ArtemRosemann, MichaelRöglinger, MaximilianRupprecht, Lea | |
Relating brand confusion to ad similarities and brand strengths through image data analysis and classificationin: Advances in Data Analysis and Classification, 2018 | Baier, DanielFrost, Sarah | |
Big Data beats engineering in residential energy performance assessment : a case studypresented at: DACH+ Energieinformatik 2017, Lugano, Switzerland, 2017 | Fridgen, GilbertGuggenmos, FlorianRegal, ChristianSchmidt, Marco | |
PRISM : A Predictive Risk Monitoring Approach for Business Processespresented at: 14th International Conference on Business Process Management (BPM), Rio de Janeiro, Brazil, 2016 | Conforti, RaffaeleFink, SvenManderscheid, JonasRöglinger, Maximilian | |
Smart Data Transformation : Surfing the Big WaveFraunhofer FIT, 2016 | Oesterle, SeverinUrbach, NilsDanahar, Markvan Haaren, ErikSchulte, TimoVuyyuru, Prasad | |
Image Feature Selection for Market Segmentation : a Comparison of Alternative Approachesin: Spiliopoulou, Myra (Hrsg.): Data analysis, machine learning and knowledge discovery, Springer, Cham, 2014 | Baier, DanielRumstadt, Susanne | |
Think Big with Big Data : Identifying Suitable Big Data Strategies in Corporate Environmentspresented at: 47th Annual Hawaii International Conference on Systems Sciences (HICSS), Waikoloa, USA, 2014 | Ebener, KatharinaBühnen, ThiloUrbach, Nils | |
Big Data : A fashionable topic with(out) sustainable relevance for research and practice?in: Business & Information Systems Engineering, 2013 | Buhl, Hans UlrichMoser, FlorianHeidemann, JuliaRöglinger, Maximilian | |
Big Data – Ein (ir-)relevanter Modebegriff für Wissenschaft und Praxis?in: Wirtschaftsinformatik & Management, 2013 | Buhl, Hans UlrichRöglinger, MaximilianMoser, FlorianHeidemann, Julia | |
Using Image Analysis for Improving Marketing Strategy : Algorithms for Feature Extraction and Model Buildingpresented at: Data Mining : 2nd International Workshop on Big Data in Business and Marketing, Osaka, Japan, 2013 | Baier, DanielDaniel, Ines | |
The Conclusion of Contracts by Software Agents in the Eyes of the Law : Reprint des gleichnamigen Beitrags auf der 7th Intl. Conf. on Autonomous Agents and Multi-Agent Systemsin: Padmavathi, L. (Hrsg.): Software Agents and Law, The Icfai University Press, Hyderabad, Andhra Pradesh, India, 2010 | Balke, TinaEymann, Torsten | |
From Real-World Regulations to Concrete Norms for Software Agents : A Case-Based Reasoning Approachin: Poblet, Marta ; Schild, Uri ; Zeleznikow, John (Hrsg.): Legal and Negotiation Support Systems 2009, Aachen, 2009 | Balke, TinaNovais, PauloAndrade, FranciscoEymann, Torsten | |
Towards Reputation Enhanced Electronic Negotiations for Service Oriented Computingin: Falcone, Rino ; Barber, K. Suzanne ; Sabater Mir, Jordi ; Singh, Munindar P. (Hrsg.): Trust in agent societies : 11th international workshop ; TRUST 2008, Estoril, Portugal, May 12 - 13, 2008 ; revised selected and invited papers, Springer, Berlin ; Heidelberg, 2008 | König, StefanHudert, SebastianEymann, TorstenPaolucci, Mario | |
Self-Organized Scheduling in Hospitals by Connecting Agents and Mobile Devicesin: Kirn, Stefan ; Herzog, Otthein ; Lockemann, Peter ; Spaniol, Otto (Hrsg.): Multiagent engineering : theory and applications in enterprises, Springer, Berlin, 2006 | Eymann, TorstenMüller, GünterStrasser, Moritz | |
Softwareagenten in der Krankenhauslogistik : ein Ansatz zur effizienten Ressourcenallokationin: Haas, Peter (Hrsg.): eHealth, dpunkt-Verl., Heidelberg, 2006 | Niemann, ChristophEymann, Torsten | |
Privacy Issues of Combining Ubiquitous Computing and Software Agent Technology in a Life-Critical Environmentin: 2004 IEEE International Conference on Systems, Man & Cybernetics : The Hague, Netherlands, 10 - 13 October 2004. Vol. 6, IEEE Operations Center, Piscataway, NJ, 2004 | Eymann, TorstenMorito, Hajime | |
Digitale Geschäftsagenten: Softwareagenten im EinsatzSpringer, Berlin, 2003 | Eymann, Torsten | |
Optimizing Strategy in Agent-based Automated Negotiationin: Uhr, Wolfgang ; Esswein, Werner ; Schoop, Eric (Hrsg.): Wirtschaftsinformatik 2003 : Medien - Märkte - Mobilität. Band 1, Physica-Verlag, Heidelberg, 2003 | Meyer, JörgEymann, Torsten | |
The real challenges of mobile agentsin: Communications of the ACM, 2000 | Schoder, DetlefEymann, Torsten | |
Blackboardbasierte Systemunterstützung von Allfinanzangebotsprozessenin: Künstliche Intelligenz, 1996 | Einsfeld, UrikeWill, Andreas | |
Verteiltes Suchen und Erkennen zur Erstellung von Finanzdienstleistungenin: Künstliche Intelligenz, 1996 | Buhl, Hans UlrichRoemer, MarkSandbiller, Klaus |
Publications
Through the Cognitive Functions Lens : A Socio-Technical Analysis of Predictive Maintenancepresented at: 16. Internationale Tagung Wirtschaftsinformatik, Duisburg/Essen, Germany, 2021 | Stohr, AlexanderO'Rourke, Jamie | |
Call me maybe : Methods and practical implementation of artificial intelligence in call center arrivals' forecastingin: Journal of Business Research, 2021 | Albrecht, TobiasRausch, Theresa MariaDerra, Nicholas Daniel | |
Innovating with Artificial Intelligence : Capturing the Constructive Functional Capabilities of Deep Generative Learningpresented at: 54th Hawaii International Conference on System Sciences (HICSS), Maui, Hawaii (Virtual), 2021 | Hofmann, PeterRückel, TimonUrbach, Nils | |
A Holistic Framework for AI Systems in Industrial Applicationspresented at: 16. Internationale Tagung Wirtschaftsinformatik, Duisburg/Essen, Germany, 2021 | Kaymakci, CanWenninger, SimonSauer, Alexander | |
Ready or Not, AI Comes : An Interview Study of Organizational AI Readiness Factorsin: Business & Information Systems Engineering, 2021 | Jöhnk, JanWeißert, MalteWyrtki, Katrin | |
The Advance of the Machines : Vision und Implikationen einer Machine Economy | Urbach, NilsAlbrecht, TobiasGuggenberger, TobiasJöhnk, JanArnold, LaurinGebert, JuliaJelito, DennisLämmermann, LuisSchweizer, André | |
KI-Anwendungsfälle zielgerichtet identifizierenin: Wirtschaftsinformatik & Management, 2020 | Hofmann, PeterJöhnk, JanProtschky, DominikStähle, PhilippUrbach, NilsBuck, Christoph | |
KI, mein Freund und Helfer - Herausforderungen und Implikationen für die Mensch-KI-Interaktionin: Aviso : Zeitschrift für Wissenschaft und Kunst in Bayern, 2020 | Jöhnk, JanUrbach, Nils | |
Moral agency without responsibility? : Analysis of three ethical models of human-computer interaction in times of artificial intelligence (AI)in: De Ethica, 2020 | Fritz, AlexisBrandt, WiebkeGimpel, HennerBayer, Sarah | |
Affordance-Experimentation-Actualization Theory in Artificial Intelligence Research : a Predictive Maintenance Storypresented at: 40th International Conference on Information Systems, Munich, 2019 | Keller, RobertStohr, AlexanderFridgen, GilbertLockl, JannikRieger, Alexander | |
Think beyond tomorrow : KI, mein Freund und Helfer : Herausforderungen und Implikationen für die Mensch-KI-Interaktion2019 | Alan, YilmazUrbach, NilsHinsen, SilvanaJöhnk, JanBeisel, PatrickWeißert, MalteBlumenthal, StephanHofmann, Peter | |
KI - Eine Aufgabe für das ganze Unternehmenin: CIO Jahrbuch 2020 : Prognosen zur Zukunft der IT, München, 2019 | Urbach, NilsHofmann, PeterProtschky, Dominik | |
Inter-technology relationship networks : Arranging technologies through text miningin: Technological Forecasting and Social Change, 2019 | Hofmann, PeterKeller, RobertUrbach, Nils | |
Ein Entscheidungsunterstützungssystem zur ökonomischen Bewertung von Mieterstrom auf Basis der Clusteranalysepresented at: 14th International Conference on Wirtschaftsinformatik (WI), Siegen, Germany, 2019 | Töppel, Jannick | |
How to Structure a Company-wide Adoption of Big Data Analyticspresented at: 14th International Conference on Wirtschaftsinformatik (WI), Siegen, Germany, 2019 | Bürger, Olga | |
A D-Vine Copula Quantile Regression Approach for the Prediction of Residential Heating Energy Consumption Based on Historical Datain: Applied Energy, 2019 | Niemierko, RochusTöppel, JannickTränkler, Timm | |
AI-Based Digital Assistants : Opportunities, Threats, and Research Perspectivesin: Business & Information Systems Engineering, 2019 | Mädche, AlexanderLegner, ChristineBenlian, AlexanderBerger, BenediktGimpel, HennerHess, ThomasHinz, OliverMorana, StefanSöllner, Matthias | |
Machine Learning approaches along the Radiology Value Chain : Rethinking Value Propositionspresented at: 27th European Conference on Information Systems (ECIS), Stockholm, Sweden, 2019 | Hofmann, PeterOesterle, SeverinRust, PaulUrbach, Nils | |
Process Forecasting : Towards Proactive Business Process Managementpresented at: 16th International Conference on Business Process Management (BPM), Sydney, Australia, 2018 | Poll, RouvenPolyvyanyy, ArtemRosemann, MichaelRöglinger, MaximilianRupprecht, Lea | |
Relating brand confusion to ad similarities and brand strengths through image data analysis and classificationin: Advances in Data Analysis and Classification, 2018 | Baier, DanielFrost, Sarah | |
Big Data beats engineering in residential energy performance assessment : a case studypresented at: DACH+ Energieinformatik 2017, Lugano, Switzerland, 2017 | Fridgen, GilbertGuggenmos, FlorianRegal, ChristianSchmidt, Marco | |
PRISM : A Predictive Risk Monitoring Approach for Business Processespresented at: 14th International Conference on Business Process Management (BPM), Rio de Janeiro, Brazil, 2016 | Conforti, RaffaeleFink, SvenManderscheid, JonasRöglinger, Maximilian | |
Smart Data Transformation : Surfing the Big WaveFraunhofer FIT, 2016 | Oesterle, SeverinUrbach, NilsDanahar, Markvan Haaren, ErikSchulte, TimoVuyyuru, Prasad | |
Image Feature Selection for Market Segmentation : a Comparison of Alternative Approachesin: Spiliopoulou, Myra (Hrsg.): Data analysis, machine learning and knowledge discovery, Springer, Cham, 2014 | Baier, DanielRumstadt, Susanne | |
Think Big with Big Data : Identifying Suitable Big Data Strategies in Corporate Environmentspresented at: 47th Annual Hawaii International Conference on Systems Sciences (HICSS), Waikoloa, USA, 2014 | Ebener, KatharinaBühnen, ThiloUrbach, Nils | |
Big Data : A fashionable topic with(out) sustainable relevance for research and practice?in: Business & Information Systems Engineering, 2013 | Buhl, Hans UlrichMoser, FlorianHeidemann, JuliaRöglinger, Maximilian | |
Big Data – Ein (ir-)relevanter Modebegriff für Wissenschaft und Praxis?in: Wirtschaftsinformatik & Management, 2013 | Buhl, Hans UlrichRöglinger, MaximilianMoser, FlorianHeidemann, Julia | |
Using Image Analysis for Improving Marketing Strategy : Algorithms for Feature Extraction and Model Buildingpresented at: Data Mining : 2nd International Workshop on Big Data in Business and Marketing, Osaka, Japan, 2013 | Baier, DanielDaniel, Ines | |
The Conclusion of Contracts by Software Agents in the Eyes of the Law : Reprint des gleichnamigen Beitrags auf der 7th Intl. Conf. on Autonomous Agents and Multi-Agent Systemsin: Padmavathi, L. (Hrsg.): Software Agents and Law, The Icfai University Press, Hyderabad, Andhra Pradesh, India, 2010 | Balke, TinaEymann, Torsten | |
From Real-World Regulations to Concrete Norms for Software Agents : A Case-Based Reasoning Approachin: Poblet, Marta ; Schild, Uri ; Zeleznikow, John (Hrsg.): Legal and Negotiation Support Systems 2009, Aachen, 2009 | Balke, TinaNovais, PauloAndrade, FranciscoEymann, Torsten | |
Towards Reputation Enhanced Electronic Negotiations for Service Oriented Computingin: Falcone, Rino ; Barber, K. Suzanne ; Sabater Mir, Jordi ; Singh, Munindar P. (Hrsg.): Trust in agent societies : 11th international workshop ; TRUST 2008, Estoril, Portugal, May 12 - 13, 2008 ; revised selected and invited papers, Springer, Berlin ; Heidelberg, 2008 | König, StefanHudert, SebastianEymann, TorstenPaolucci, Mario | |
Self-Organized Scheduling in Hospitals by Connecting Agents and Mobile Devicesin: Kirn, Stefan ; Herzog, Otthein ; Lockemann, Peter ; Spaniol, Otto (Hrsg.): Multiagent engineering : theory and applications in enterprises, Springer, Berlin, 2006 | Eymann, TorstenMüller, GünterStrasser, Moritz | |
Softwareagenten in der Krankenhauslogistik : ein Ansatz zur effizienten Ressourcenallokationin: Haas, Peter (Hrsg.): eHealth, dpunkt-Verl., Heidelberg, 2006 | Niemann, ChristophEymann, Torsten | |
Privacy Issues of Combining Ubiquitous Computing and Software Agent Technology in a Life-Critical Environmentin: 2004 IEEE International Conference on Systems, Man & Cybernetics : The Hague, Netherlands, 10 - 13 October 2004. Vol. 6, IEEE Operations Center, Piscataway, NJ, 2004 | Eymann, TorstenMorito, Hajime | |
Digitale Geschäftsagenten: Softwareagenten im EinsatzSpringer, Berlin, 2003 | Eymann, Torsten | |
Optimizing Strategy in Agent-based Automated Negotiationin: Uhr, Wolfgang ; Esswein, Werner ; Schoop, Eric (Hrsg.): Wirtschaftsinformatik 2003 : Medien - Märkte - Mobilität. Band 1, Physica-Verlag, Heidelberg, 2003 | Meyer, JörgEymann, Torsten | |
The real challenges of mobile agentsin: Communications of the ACM, 2000 | Schoder, DetlefEymann, Torsten | |
Blackboardbasierte Systemunterstützung von Allfinanzangebotsprozessenin: Künstliche Intelligenz, 1996 | Einsfeld, UrikeWill, Andreas | |
Verteiltes Suchen und Erkennen zur Erstellung von Finanzdienstleistungenin: Künstliche Intelligenz, 1996 | Buhl, Hans UlrichRoemer, MarkSandbiller, Klaus |