Digitalization
Penetration of the economy and society with digital technologies
What is digitalization?
Digitalization describes the increasing penetration of digital technologies (e.g. social media, mobile computing, big data analytics, cloud computing, Internet of Things, artificial intelligence and blockchain) in business and society and its corresponding changes between organizations and individuals. The resulting pressure for innovation and technology means that digital change is capturing a large part of society, the private sector, administration and especially the business world at an unprecedented speed and disruptive force.
What are the benefits of digitalization for companies?
Digitalization is forcing companies to radically adapt their strategies, business models, processes, structure and culture in order to ensure sustainable value creation in the long term. Therefore, digitalization offers considerable opportunities for companies, but it also creates risks (e.g. through changes in established business models or investments in immature IT innovations). In particular, there is a massive pressure for companies to act, as new technologies and software-based innovations enter the market in shorter intervals and do not always establish themselves there. Companies that are too passive or too hesitant are in danger of losing out in the increasingly dynamic global competition. At the same time, economically unsound decisions on how to deal with new technologies entail the risk of considerable bad investments. For established companies, the main question is how to combine existing resources with new technologies to create viable business models.
Qualitative solutions for individual questions
The challenges for companies are therefore to make their business models future-proof (digital business), to make the best possible use of the potential of new technologies to enable innovative business models (digital disruption) and to continually adapt corporate structures to changed innovative business models (digital transformation).
We at the FIM Research Center and the Fraunhofer FIT Project Group Business & Information Systems Engineering offer companies scientifically, innovative insights and R&D services they need in order to create differentiating features in increasingly competitive ecosystems, considering the specific characteristics of each company and its competitive environment. Our services align to the individual customer needs of the companies in order to enable long-term sustainable improvements for companies. Due to the integration into the Fraunhofer Organization, the project group is able to take a holistic and integrated view on technology potentials, which guarantees a high usability of the developed solutions and results in the areas of Digital Business, Digital Transformation and Digital Disruption.
Curious?
Our activities
The Research Center FIM deals with relevant real-world problems both in publicly funded research projects and in applied research projects with partners in industry. Together with our partners, we develop unique and novel solutions based on our insights into the current state of research, our practical experience and the interdisciplinary and enthusiastic nature of our team. Selected projects are:
- Carl Zeiss:
Digital Progress Assessment – Creation of a control matrix for digital projects at company level and definition of a digital trend indicator for internal and external communication - Versicherungskammer Bayern:
Development of architecture lines for mobile apps and definition of deployment processes - Medi:
Development of a company-wide digital strategy and definition of a project roadmap for the operative implementation - Deutsche Bahn:
Development of a concept for IT support and process improvement in the context of digitalisation at DB Fernverkehr - Raps:
Identification & development of digital services for customers in the butchery trade - Deutsche Bank:
Development of data-based services including Go-To-Market strategies - Infineon:
Development of a driver-based forecasting tool for data-driven forecasting of the entire profit and loss statement and for enabling dynamic ad-hoc forecasts with comprehensive scenario functionality
The following studies, whitepapers and books were developed on the basis of research work and in cooperation with partners in industry:
Gamifying Digital Work : An Empirical Investigation how Gamification Affects IS Use Appraisalin: Proceedings of the 56th Hawaii International Conference on System Sciences (HICSS), Maui, USA, 2023 | Berger, MichelleJung, CarolinSchoch, Manfred | |
Föderale Blockchain Infrastruktur Asyl (FLORA) : Pilotierung und Evaluation des FLORA-Assistenzsystems im Kontext der AnkER-Einrichtung Dresden2022 | Amend, JuliaArnold, LaurinFabri, LukasFeulner, SimonFridgen, GilbertHarzer, LindaKarnebogen, PhilipKöhler, FranziskaOllig, PhilippRieger, AlexanderSchellinger, BenjaminSchmidbauer-Wolf, G. M. | |
Managing the Digital Transformation in Professional European Sport Clubspresented at: 30th European Sport Management Conference, Innsbruck, Österreich, 2022 | Buck, ChristophHall, KristinaIfland, SebastianRöttger, Julia | |
Investigating the Co-Creation of IT Consulting Service Value : Empirical Findings of a Matched Pair Analysisin: Electronic Markets, 2022 | Oesterle, SeverinBuchwald, ArneUrbach, Nils | |
Künstliche Intelligenz in der hausärztlichen Versorgungin: Pfannstiel, Mario A.: Künstliche Intelligenz im Gesundheitswesen : Entwicklungen, Beispiele und Perspektiven, Springer Gabler, Wiesbaden, 2022 | Hennrich, JasminKauffmann, Anna LinaBuck, ChristophEymann, Torsten | |
Künstliche Intelligenz in der Radiologie und Strahlentherapie aus der Perspektive von Ärzten und Medizinphysikexperten : Eine Interviewstudiein: Pfannstiel, Mario A.: Künstliche Intelligenz im Gesundheitswesen : Entwicklungen, Beispiele und
Perspektiven, Springer Gabler, Wiesbaden, 2022 | Kauffmann, Anna LinaHennrich, JasminBuck, ChristophEymann, Torsten | |
Learn Smarter, Not Harder : Exploring the Development of Learning Analytics Use Cases to Create Tailormade Online Learning Experiencesin: Proceedings of the 55th Hawaii International Conference on System Sciences (HICSS), Kauai, USA, 2022 | Grüneke, TimoRitz, Eva Katharina | |
Managing the Complexity of Digital Transformation : How Multiple Concurrent Initiatives Foster Hybrid Ambidexterityin: Electronic Markets, 2022 | Jöhnk, JanOllig, PhilippRövekamp, PatrickOesterle, Severin | |
Prioritizing Smart Factory Investments : A Project Portfolio Selection Approachin: International Journal of Production Research, 2022 | Dreyer, StephanEgger, AndreasPüschel, LouisRöglinger, Maximilian | |
COVID-19 Infection Tracing with Mobile Apps : Acceptance and Privacy Concernsin: Proceedings of the 42nd International Conference on Information Systems (ICIS), Austin, USA, 2021 | Fortagne, Marius ArvedReith, RiccardoDiel, SörenBuck, ChristophLis, BettinaEymann, Torsten | |
A Means to an End of the Other : Research Avenues at the Intersection of Organizational Digital Transformation and Digital Business Ecosystemsin: Proceedings of the 42th International Conference on Information Systems (ICIS), Austin, USA, 2021 | Karnebogen, PhilipOberländer, Anna MariaRövekamp, Patrick | |
Nicht-invasive Messvorrichtung zur Messung einer Flüssigkeitseinlagerung in der Harnblase eines Benutzers2021 | Lockl, JannikZürl, Tristan | |
Self-Sovereign Identity : Grundlagen, Anwendungen und Potenziale portabler digitaler Identitäten2021 | Strüker, JensUrbach, NilsGuggenberger, TobiasLautenschlager, JonathanRuhland, NicolasSchlatt, VincentSedlmeir, JohannesStoetzer, Jens-ChristianVölter, Fabiane | |
You'll Never Share Alone : Analyzing Carsharing User Group Behaviorin: Transportation Research Part D: Transport and Environment, 2021 | Baumgarte, FelixBrandt, TobiasKeller, RobertRöhrich, FelixSchmidt, Lukas | |
Alexa – Welcome to the Family! : IT identity's mediating role on Social Presence and Deep Use of In-Home Voice Assistantsin: Proceedings of the 42nd International Conference on Information Systems (ICIS), Austin, USA, 2021 | Diel, SörenHöger, CarolinSchick, Doreen | |
Becoming a Data-Driven Company : How medi Has Laid the Foundations: Prerequisites for Developing a Data Strategyin: Urbach, Nils: Digitalization Cases. Vol. 2, Springer, Cham, 2021 | Buck, Christophvan Dun, ChristopherHuber, RoccoJöhnk, JanBirkel, Markus | |
Übergreifende Vision der Krankenhauslogistik im Jahr 2030in: Gimpel, Henner: Hospital 4.0 : Schlanke, digital-unterstützte Logistikprozesse in Krankenhäusern, Springer Gabler, Wiesbaden, 2021 | Schröder, JürgenGimpel, HennerWöhl, MoritzHeger, SebastianKriner, Hildegard | |
Case Studies in Business Model Innovation : A Systematic Literature Network Analysisin: International Journal of Business Environment, 2021 | Buck, ChristophEder, DavidBrügmann, Jonas | |
The Digital ‘War for Talents’ : A Conceptual Framework of Technology-Driven Factors in Digital Personnel Selection Systemsin: Proceedings of the 42nd International Conference on Information Systems (ICIS), Austin, USA, 2021 | Berger, StephanNiesel, OliverHäckel, BjörnStahl, Bastian | |
Everything Is IT, but IT Is Not Everything : What Incumbents Do to Manage Digital Transformation Towards Continuous Changein: Proceedings of the 42th International Conference on Information Systems (ICIS), Austin, USA, 2021 | Bitzer, MichaelJöhnk, JanUrbach, NilsHinsen, Silvana | |
The Future of Competition : Wie wird man zum Unternehmer?in: Wirtschaft und Wettbewerb, 2021 | Lockl, Jannik | |
Grundlagen, Methoden und Vorgehen zur Analyse und Gestaltung von Logistikprozessenin: Gimpel, Henner: Hospital 4.0 : Schlanke, digital-unterstützte Logistikprozesse in Krankenhäusern, Springer Gabler, Wiesbaden, 2021 | Gimpel, HennerHeger, SebastianSchröder, JürgenKriner, HildegardWöhl, Moritz | |
How Digital Technologies Transform Football : A Structured Literature Reviewin: Proceedings of the 25th Pacific Asia Conference on Information Systems (PACIS), Dubai, United Arab Emirates, 2021 | Diel, SörenIfland, SebastianWytopil, FredericBuck, Christoph | |
How RAPS Spiced Up the German Butcher's Trade : Introduction of Digital Services to a Non-Digital Industryin: Urbach, Nils: Digitalization Cases. Vol. 2, Springer, Cham, 2021 | Glismann, KarstenJöhnk, JanKratsch, WolfgangNüske, NiclasSchmied, Fabian | |
Industrie 4.0 in kleinen und mittleren Unternehmen : Lösungsansatz und Handlungsempfehlungen für die Integration smarter Gerätein: Meinhardt, Stefan: IoT – Best Practices : Internet der Dinge, Geschäftsmodellinnovationen, IoT-Plattformen, IoT in Fertigung und Logistik, Springer Vieweg, Wiesbaden, 2021 | König, Ulrich MatthiasRöglinger, MaximilianUrbach, Nils | |
Das Krankenhaus im Wandel : Herausforderungen und Chancen in der Krankenhauslogistikin: Gimpel, Henner: Hospital 4.0 : Schlanke, digital-unterstützte Logistikprozesse in Krankenhäusern, Springer Gabler, Wiesbaden, 2021 | Gimpel, HennerSchröder, JürgenBaier, Marie-SophieHeger, SebastianHufnagl, ChristineKriner, HildegardWöhl, Moritz | |
Krankenhauslogistik : Zusammenfassung und Ausblickin: Gimpel, Henner: Hospital 4.0 : Schlanke, digital-unterstützte Logistikprozesse in Krankenhäusern, Springer Gabler, Wiesbaden, 2021 | Gimpel, HennerHeger, SebastianHennrich, JasminSchröder, JürgenKriner, Hildegard | |
Lernkonzept zur erfolgreichen Prozessumgestaltungin: Gimpel, Henner: Hospital 4.0 : Schlanke, digital-unterstützte Logistikprozesse in Krankenhäusern, Springer Gabler, Wiesbaden, 2021 | Kauffmann, Anna Lina | |
Managing My Bladder Dictates My Daily Routines : A Model for Design and Adoption of mHealth in Chronic Disease Managementin: Proceedings of the 16th International Conference on Wirtschaftsinformatik (WI), Duisburg, Germany, 2021 | Burkard, MichaelLockl, JannikZürl, TristanRuhland, Nicolas | |
Online-Klausuren – Rahmenbedingungen, Implementierung und Evaluationin: Dittler, Ullrich: Wie Corona die Hochschullehre verändert : Erfahrungen und Gedanken aus der Krise zum zukünftigen Einsatz von eLearning, Springer Gabler, Wiesbaden, 2021 | Diel, SörenEymann, TorstenKollenda, MatthiasSommer, FriedrichStorz, Sandra | |
Pandemic Containment with Digital Measures : Acceptance and Privacy Aspects of Contact Tracing Appsin: Proceedings of the 29th European Conference on Information Systems (ECIS), Marrakech, Morocco, 2021 | Reith, RiccardoFortagne, Marius ArvedDiel, SörenBuck, ChristophLis, BettinaEymann, Torsten | |
Referenzmodell schlanke, digital-unterstützte Materiallogistik in Krankenhäusernin: Gimpel, Henner: Hospital 4.0 : Schlanke, digital-unterstützte Logistikprozesse in Krankenhäusern, Springer Gabler, Wiesbaden, 2021 | Kriner, HildegardHeger, Sebastian | |
The Advance of the Machines : Vision und Implikationen einer Machine Economy2020 | Urbach, NilsAlbrecht, TobiasGuggenberger, TobiasJöhnk, JanArnold, LaurinGebert, JuliaJelito, DennisLämmermann, LuisSchweizer, André | |
Approaching Digital Transformation : Development of a Multi-Dimensional Maturity Modelin: Proceedings of the 28th European Conference on Information Systems (ECIS), Marrakech, Morocco, 2020 | Berger, StephanBitzer, MichaelHäckel, BjörnVoit, Christian | |
Integrating Privacy Concerns Into the Unified Theory of Acceptance and Use of Technology to Explain the Adoption of Fitness Trackersin: International Journal of Innovation and Technology Management, 2020 | Reith, RiccardoBuck, ChristophLis, BettinaEymann, Torsten | |
Marketing im Zeitalter der Digitalisierung : Chancen und Herausforderungen durch digitale InnovationenSpringer Gabler, Wiesbaden, 2020 | Urbach, Nils | |
Tracking Fitness or Sickness : Combining Technology Acceptance and Privacy Research to Investigate the Actual Adoption of Fitness Trackersin: Proceedings of the 53rd Hawaii International Conference on System Sciences (HICSS), Honolulu, USA, 2020 | Reith, RiccardoBuck, ChristophLis, BettinaEymann, Torsten | |
Assessing IT Availability Risks in Smart Factory Networksin: Business Research, 2019 | Häckel, BjörnHänsch, FlorianHertel, MichaelÜbelhör, Jochen | |
Capturing Smart Service Systems : Development of a Domain-specific Modeling Languagein: Information Systems Journal, 2019 | Huber, RoccoPüschel, LouisRöglinger, Maximilian | |
The Impact of Digitalization on the IT Departmentin: Business & Information Systems Engineering, 2019 | Urbach, NilsAhlemann, FrederikBöhmann, TiloDrews, PaulBrenner, WalterSchaudel, FlorianSchütte, Reinhard | |
Conceptualizing Business-to-Thing Interactions : A Sociomaterial Perspective on the Internet of Thingsin: European Journal of Information Systems, 2018 | Oberländer, Anna MariaRöglinger, MaximilianRosemann, MichaelKees, Alexandra | |
How to Exploit the Digitalization Potential of Business Processesin: Business & Information Systems Engineering, 2018 | Denner, Marie-SophiePüschel, LouisRöglinger, Maximilian | |
Structuring Digital Transformation : A Framework of Action Fields and its Application at ZEISSin: Journal of Information Technology Theory and Application, 2018 | Gimpel, HennerHosseini, SabiöllaHuber, RoccoProbst, LauraRöglinger, MaximilianFaisst, Ulrich | |
Zehn Handlungsfelder für die digitale Transformation der ITin: Computerwoche, 2017 | Ahlemann, FrederikUrbach, Nils | |
Digital Business Transformation and the Changing Role of the IT Functionin: MIS Quarterly Executive, 2017 | Urbach, NilsDrews, PaulRoss, Jeanne | |
How to Implement Agile IT Setups : A Taxonomy of Design Optionsin: Proceedings of the 25th European Conference on Information Systems (ECIS), Guimarães, Portugal, 2017 | Jöhnk, JanRöglinger, MaximilianThimmel, MarkusUrbach, Nils | |
Performance Measurement im Zeitalter der Digitalisierung : Eine Balanced Scorecard für die Industrie 4.0in: Winkler, Herwig: Flexibilisierung der Fabrik im Kontext von Industrie 4.0, Logos Verlag, Berlin, 2017 | von Entreß-Fürsteneck, MatthiasKarl, JohannesUrbach, Nils |