Strategic IT-Management

“digital nervous system”

Strategic IT-Management

In the course of the transition from the industrial to the information era as well as the increasing speed and intensity of information flows involved, the importance of information technology (IT) and information systems (IS) in businesses and public organizations is increasing. IT and IS have become the essential and mission-critical “digital nervous system” of any modern economy. Research Center FIM combines both managerial and technological aspects related to these developments and focuses on the strategic management of IT and IS. The primary focus of these activities lies on the duties of the Chief Information Officer (CIO) and IT decision-makers. They cover the purposeful planning, controlling, organization, and management of IT functions of medium and large companies as well as the beneficial utilization of IT and IS in enterprises.

Currently, Research Center FIM focuses on the following four research topics:

    • IT-Strategy and Governance
    • IT-Project and Project Portfolio Management
    • IT-Innovation Management
    • IT-Sourcing and Vendor Management

These research topics are investigated from two perspectives. On the one hand, aspects related to adoption, usage, and (economic) success of information systems and management practices are analyzed. On the other hand, the insights gathered are used to develop and evaluate artifacts such as process and organization models as well as management approaches.

Neugierig geworden?

Unsere Tätigkeit

  • Deutsche Bahn (2015):
    Development of a concept for IT support and process improvement at DB Fernverkehr
  • Senacor / pbb (seit 2012):
    IT Landscape Transformation
  • Horváth & Partners (seit 2010):
    Topic development, project work, planning, and carrying out scientific studies in the field of strategic IT management
  • Fiducia (2014):
    Design and implementation of a decision model for the selection and prioritization of process management projects
  • Infineon (2010 – 2014):
    Fit-/Gap-Analysis to further develop the existing financial control concept and its IT support
  • EFW (2013):
    Organization and moderation of the panel discussion “Integrated IT project and portfolio review” at the Euro Finance Week, 2013, Frankfurt
  • Car manufacturer (2012 – 2013):
    Analysis of the Group’s internal compliance with IT standards and preparation of recommendations for implementation and execution of IT standards
  • Audit firm (2012 – 2013):
    Analysis of the IT vendor management and development and implementation of recommendations for its optimization
  • Audit firm (2012 – 2013):
    Determination of IT project management’s maturity and development of recommendations for its optimization
  • Hilti (2012):
    Valuation of Mobile App projects according to cost/benefit and risk
  • McKinsey (2011 – 2012):
    Development of a value-based method for measuring and managing benefits in IT projects
  • ATKearney (2011 – 2012):
    Study on possible future scenarios of retail banking with respect to technological developments, a new customer behavior, new competitors, and changes in point of sale
  • Fujitsu (2011 – 2012):
    Investigation of the favorability of a possible relocation of hardware pre-production
Assessing IT Management’s Performance : A Design Theory for Strategic IT Benchmarking
in: IEEE Transactions on Engineering Management, 2016
Ebner, Katharina
Mueller, Benjamin
Urbach, Nils
Riempp, Gerold
Krcmar, Helmut
Blockchain : Grundlagen, Anwendungen und Potenziale
Schlatt, Vincent
Schweizer, André
Urbach, Nils
Fridgen, Gilbert
Exploring the Path to Success : A Review of the Strategic IT Benchmarking Literature
in: Information & Management, 2016
Ebner, Katharina
Urbach, Nils
Müller, Benjamin
Business Value through Controlled IT : Towards an Integrated Model of IT Governance Success and its Impact
in: Journal of Information Technology, 2014
Buchwald, Arne
Urbach, Nils
Ahlemann, Frederik
A Reference Model to Support Risk Identification in Cloud Networks
presented at: 35th International Conference on Information Systems (ICIS), Auckland, New Zealand, 2014
Keller, Robert
König, Christian
Organizational Learning and the Error of Fixed Strategies in IT Innovation Investment Evaluation
presented at: 34th International Conference on Information Systems (ICIS), Milan, Italy, 2013
Häckel, Björn
Lindermeir, Andreas
Isakovic, Vasko
Moser, Florian
Exploring the Role of Un-Enacted Projects in IT Project Portfolio Management
presented at: 33rd International Conference on Information Systems (ICIS), Orlando, USA, 2012
Buchwald, Arne
Urbach, Nils
How to Steer the IT Outsourcing Provider - Development and Validation of a Reference Framework of IT Outsourcing Steering Processes
in: Business & Information Systems Engineering, 2012
Urbach, Nils
Würz, Tobias
An Approach for Portfolio Selection in Multi-Vendor IT Outsourcing
presented at: 32nd International Conference on Information Systems (ICIS), Shanghai, China, 2011
Fridgen, Gilbert
Müller, Hanna-Vera

In addition to projects with industry partners, the research group value-based BPM is engaged in multiple activities that aim to foster knowledge exchange with fellow scholars as well as among scholars and practitioners. Selected activities are: ​

  • European Conference on Information Systems (ECIS), Tel Aviv, 2014: Track “IT Strategy & Governance”
  • EURO FINANCE WEEK, Frankfurt, 2013: „Integrierte IT-Projekt- und Portfoliobewertung: 60 Jahre IT-Projekte – und immer noch laufen sie schief?““
  • European Conference on Information Systems (ECIS), Utrecht, 2013: Track “Methods, Tools and Human Factors in IS/IT Development and Management”
  • Americas Conference on Information Systems (AMCIS), Seattle, 2012: Minitrack “Adoption, Diffusion, and Success of IT Project Management Methodologies”
  • EURO FINANCE WEEK, Frankfurt, 2012: „Blindflug vs. integriertes IT-Projektcontrolling: Große Schäden durch Black Swans erkennen und vermeiden”
  • Americas Conference on Information Systems (AMCIS), Detroit, 2011: Minitrack “IT/IS Evaluation & Performance Measurement”
  • Americas Conference on Information Systems (AMCIS), Lima, 2010: Minitrack “Information Systems Success & Benchmarking”
University of Augsburg

  • Strategic Information Management​ (Master)
    In this lecture, students get to know the basic principles of IT governance and the widespread reference model COBIT. They learn how the assessment of benefits, before, during, and after a project, as well as the implementation of Green IS, influences today’s success of a company’s IT strategy. Also covered are the contribution of integrated enterprise architecture for business IT alignment, the solution of integration issues, and how a company’s existing customer and product data can be usefully combined.
  • Information and Project Management​ (Bachelor)
    Projects are the driver for innovative companies and information is the resource for all business decisions. Knowledge of information and project management is therefore essential in all industries and business functions. In this course, tools and methods of project management, as well as important basics of information management are taught. The spectrum of topics ranges from strategic project and information management, such as of value-based project selection and outsourcing decisions, to operational project management, such as project and resource planning.

University of Bayreuth

  • Strategic Information Management​ (Master)
    The Strategic Information Management module is designed to make students familiar with contemporary topics and challenges related to the strategic management of information technology (IT) and information systems (IS). It stresses the strategic aspects of the topics introduced and shows how they are leveraged to generate sustainable business value. Upon completion of this module, students are acquainted with the most important concepts, methods, and techniques for a business-oriented management of IT organizations.
  • Project and Project Portfolio Management (Master)
    The module addresses project benefit assessment, time- and cost management, and sourcing strategies. In addition, current IT trends like Big Data and Mobile applications (“apps”) and their significance in practice are discussed. With this course, the students should be able to analyze and evaluate innovative project ideas based on scientific models. The course will include interactive elements such as the discussion of current IT trends and published scientific papers, as well as working on real world problems based on a Harvard business case.​​​


Prof. Dr. Nils Urbach

Professur für Wirtschaftsinformatik und Strategisches IT-Management

Prof. Dr. Björn Häckel

Professur für Digitale Wertschöpfungsnetze

Prof. Dr. Maximilian Röglinger

Professur für Wirtschaftsinformatik und Wertorientiertes Prozessmanagement

Dr. Robert

Prof. Dr. Gilbert Fridgen

PayPal-FNR PEARL Chair in Digital Financial Services