Strategic IT-Management

Strategies, instruments and organizational approaches for the IT management of tomorrow

Strategic IT-Management

Our expertise team in Strategic IT Management deals with the strategic management of digital innovations and the design of organizations in the course of digital transformation. In the research area Digital Innovation we evaluate emerging information technologies (IT) and information systems (IS) with respect to their impact on companies and markets. In the research field of Digital Transformation we analyse the changed demands on companies in the digital age in order to derive fields of action and strategies for decision makers in the IT environment. We take an integrated view of both fields of research in order to be able to investigate the interfaces and dependencies between technologies and the organizational context in a well-founded way.

SIM Haus eng

Digital Disruption

As business models evolve, companies are increasingly faced with the challenge of making strategic decisions regarding the timely deployment of disruptive (digital) technologies. Due to the far-reaching effects on the entire company, the aim is to reduce the uncertainty in the selection of technologies, for example, through trend or technology potential analyses. This involves systematically analyzing both potentials and threats and deriving decision-theoretically based recommendations for action.

Digital Transformation

The fundamental changes in business models require a comprehensive modification of the entire company to meet the new digital challenges. In doing so, existing processes and structures, application systems and data management as well as the (digital) technologies used or the underlying IT infrastructure must be integrated and aligned with the requirements of new customer needs and business models.

Research approaches

The analysis of these fields of research is approached from two directions with different research paradigms. On the one hand, we analyze aspects of adoption, use and success of information systems and management practices in the context of behavioral research. On the other hand, we use the insights gained from this analysis to develop and test artifacts such as process and organizational models and management approaches within the framework of design-oriented research.


Out activities

  • Deutsche Bahn (2019 – today):
    Support of the long-distance traffic of Deutsche Bahn in the project “Werke-IT”
    Project’s objective: Homogenization and professionalization of the basic infrastructure and transfer of the basic infrastructure topics to the internal IT service provider DB Systel.
  • Federal Office for Migration and Refugees (2018 – today):
    Pilot of a block chain solution with the Saxony State Directorate at the AnkER facility in Dresden (funded by the Federal Office for Migration and Refugees (BAMF))
    Project’s objective: To improve the exchange of information as well as the legal security and speed of the asylum process in the context of the AnkER facility in Dresden. In the area “Registration, file creation and hearing”, a block chain solution should enable a more efficient handling of the strongly interlocked sub-processes between the Saxony State Directorate and the BAMF. The block chain solution has a coordinating function here.
  • EnBW (2019 – today):
    Identification of artificial intelligence (AI) use cases in controlling with links to maintenance
    Project’s objective: Design of individual use cases and support in the implementation of prototypes within the scope of a proof of concept as well as analysis of the effects on roles and activities in controlling with derivation of implications for change management.
  • Federal Chamber of Notaries (2020):
    Digitization of notarial powers of attorney using block chain
    Project’s objective: Design and implementation of a prototype for the proof and collection of powers of attorney using a certified electronic copy and a block chain-based validity register.
  • Science Campus E-Commerce (2017 – 2020):
    Strengthening the mail order business in Germany through new solution concepts based on emerging technologies (funded by the Bavarian Ministry of Economic Affairs, Regional Development and Energy)
    Project’s objective: Research and development in five innovation laboratories (Virtual & Augmented Reality, Data Analytics, Smart Logistics, Customer Interaction, Machine Economy) along the value chain of e-commerce.
  • HEINZ GLAS (2017 – 2020):
    Selection and implementation of a future-proof ERP system to replace an outdated predecessor system
    Project’s objective: Approximation to standard processes and limitation of individual adaptation of the ERP system to absolutely necessary areas. Achieve connectivity and lay the foundation for Industry 4.0 concepts..
Die Digitalisierung der Wissensarbeit : Handlungsempfehlungen aus der Wirtschaftsinformatik-Forschung
in: HMD Praxis der Wirtschaftsinformatik, 2016
Köffer, Sebastian
Urbach, Nils
Der Wissensarbeitsplatz der Zukunft : Trends, Herausforderungen und Implikationen für das strategische IT-Management
in: HMD Praxis der Wirtschaftsinformatik, 2016
Urbach, Nils
Ahlemann, Frederik
Corporate Adoption of Social Computing : A Process-Based Analysis
in: Journal of Information Technology Case and Application Research, 2012
Räth, Philip
Urbach, Nils
Smolnik, Stefan
Butler, Brian S.
Evaluating Mobile Business Applications in Service and Maintenance Processes : Results of a Quantitative-empirical Study
presented at: 19th European Conference on Information Systems (ECIS), Helsinki, Finland, 2011
Legner, Christine
Nolte, Christoph
Urbach, Nils
An Empirical Investigation of Employee Portal Success
in: The Journal of Strategic Information Systems, 2010
Urbach, Nils
Smolnik, Stefan
Riempp, Gerold
Enabling Usage Control through Reputation Objects : A Discussion on e-Commerce and the Internet of Services Environments
in: Journal of Theoretical and Applied Electronic Commerce Research, 2010
Alnemr, Rehab
König, Stefan
Eymann, Torsten
Meinel, Christoph

In addition to its project activities, the Research Center FIM is committed to promoting the exchange of knowledge with colleagues from research and practice. Selected activities are:

  • 28th European Conference on Information Systems (ECIS 2020), Marrakesh, Morocco: Track Chair for “Rethinking IS Strategy and Governance in the Digital Age”
  • 15th International Conference on Information Systems (WI 2020), Potsdam, Germany: Track Chair for “IT Strategy & Management”
  •  27th European Conference on Information Systems (ECIS 2019), Uppsala, Sweden: Track Chair for “Rethinking IS Strategy and Governance in the Digital Age”
  • 14th International Conference on Information Systems (WI 2019), Siegen, Germany: Track Chair for “IT Strategy and Management”
  • 20th IEEE International Conference on Business Informatics (CBI 2018), Vienna, Austria: Track Chair for “Information Management”
  • Multikonference on Information Systems (MKWI 2018), Lüneburg, Germany: Track Chair for “Strategic IT Management” 

University of Augsburg

  • Strategic IT-management (Lecture, Master)
  • Strategic IT-management (Seminar, Master)

Further information can be found under Education in Augsburg.

University of Bayreuth

  • Strategic IT-management (Lecture, Master)
  • Management of digital projects and programs (Lecture, Master)
  • Master seminar in information systems management (Seminar, Master)
  • Emerging digital technologies (Seminar, Master)
  • Interdisciplinary seminar blockchain (Seminar, Bachelor)

Further information can be found here.

Contact person

Prof. Dr. Nils Urbach

Professorship for Business Informatics and Strategic IT Management

Prof. Dr. Björn Häckel

Professorship for Digital Value Networks

Prof. Dr. Maximilian Röglinger

Professorship for Business Informatics and Value-Oriented Process Management

Dr. Robert

Prof. Dr. Gilbert Fridgen

PayPal-FNR PEARL Chair in Digital Financial Services