Key figure-based real-time control of particularly agile processes


Process orientation is a central driver of corporate success. Companies of all sizes and in all industries use process management systems (e.g. modeling tools, workflow management systems) to efficiently carry out their business processes (e.g. production planning and control, processing incoming service requests). However, current process management systems are based on the assumption that processes have few execution variants and that these can be planned exactly in advance before execution. However, this assumption is no longer valid due to the increasing economic complexity and dynamics, which are further intensified by digitalization. As a result, process management systems commonly used on the market are reaching their limits. They do not meet the high demands that agile processes place on IT support. In particular, there is a lack of practical concepts and implementations of agile process management systems that go beyond research prototypes.
Against this background, the goal of the project is to develop an agile process management system that supports KPI-based execution control of agile processes.

Central Result of the Project

Funding FuE Programme Information and Communication Technology Bavaria
Project Manager Bayerisches Staatsministerium für Wirtschaft, Landesentwicklung und Energie
Start 01.01.2018
Ende 29.02.2020
Project duration 2 years
Project lead Prof. Dr. Maximilian Röglinger &
Prof. Dr.-Ing. Stefan Jablonski

Prof. Dr. Maximilian Röglinger

Chair of Information Systems and Business Process Management

Detailed description

The KEBAP research project focuses on manufacturing SMEs and service companies in which IT-based execution support for business processes can be usefully applied. In the course of the digital transformation, this market is considered to have a particularly high business potential. At the same time, SMEs are also particularly affected by the risks of changing their business structure towards digital production or digital service provision, as they have smaller budgets, limited resources and a significantly lower risk-bearing capacity than large companies. Since a large part of the employee capacity is usually tied up in the operational business due to increasing complexity, there is often a lack of overview and strategies to promote the company-specific use of future-oriented technologies. SMEs therefore need special support on their way through the digital transformation. A comparative competitive advantage of manufacturing SMEs and SME service providers compared to large companies is their agility. The present research project is intended to contribute precisely to expanding and strengthening this competitive advantage in the course of digital transformation. Equipping SMEs with future-oriented technologies is therefore indispensable in order to maintain them as a motor of the German economy in the future.
The aim of the project is the conception, demonstration and evaluation of an agile process management system that supports the modeling and KPI-based execution control of agile processes. Demonstration and evaluation are carried out by means of a software demonstrator as an IT artifact in the operational environment. The planned agile process management system helps to make the processes of companies adaptable, to expand the ability to react to unexpected customer requests and thus to increase the competitiveness of companies.