Directors

Maximilian Röglinger is Full Professor of Information Systems and Business Process Management at the University of Bayreuth as well as Adjunct Professor in the School of Management at Queensland University of Technology. Maximilian also serves as Deputy Academic Director of the Research Center Finance & Information Management (FIM) and works in a leading position with the Project Group Business & Information Systems Engineering of the Fraunhofer FIT. Moreover, Maximilian co-founded the Digital Innovation Lab (in German) and the Digital Leadership Academy (in German).

Maximilian’s activities in research and teaching center around customers, business processes, and IT as well as digitalization. As for business process management (BPM), Maximilian investigates how process decisions can be made based on real-world data and in line with economic principles, how business processes (including manufacturing and innovation processes) can be effectively digitalized, and how BPM should be conceptualized in the digital age. With respect to customer relationship management, Maximilian is interested in how digital technologies (e.g., the Internet of Things and Artificial Intelligence) influence customer-company interactions and how omnichannel strategies as well as customer journeys should be designed. Finally, regarding strategic IT management, Maximilian conducts research on the structuration of (digital) transformation projects, the design of IT setups in the digital age, and the measurement of companies’ digital progress and disruption susceptibility.

Maximilian publishes in internationally renowned scholarly journals (e.g., Business & Information Systems Engineering, Business Research, Decision Support Systems, Electronic Markets, European Journal of Information Systems, IEEE Transactions on Engineering Management, Information Systems Journal, Journal of the Association for Information Systems, Journal of Strategic Information Systems, and Technological Forecasting & Social Change) and presents his research at leading academic conferences (e.g., International Conference on Information Systems, European Conference on Information Systems, Wirtschaftsinformatik, and International Conference on Business Process Management). For his activities, Maximilian received multiple awards (e.g. Paper of the Year 2019 Award of the Electronic Markets, Best Research Paper Award at ECIS 2017, AIS SIG Services Best Conference Paper Award 2015, Viermetz Research Award, Fugger Research Award, nomination for the Best Reviewer Award at Wirtschaftsinformatik 2017).

In addition, Maximilian is very active in the international Information Systems community as guest editor, track chair, associate editor, and reviewer. In particular, this holds true for the European Conference on Information Systems (ECIS) where Maximilian has been co-organizing the “Business Process Management” track for several years. Since 2017, Maximilian is serving as Associate Editor for the BPM department of the journal Business & Information Systems Engineering (BISE). Furthermore, he served as Program Co-Chair of the International Conference on Business Process Management 2019 in Vienna.

Maximilian is strongly engaged in publicly and privately funded research projects, in which he contributes to the solution of relevant business problems. Thereby, Maximilian is working with large corporations as well as with small and medium-sized companies. For example, Maximilian has already collaborated with industry partners such as Allianz, A.T. Kearney, Bausparkasse Schwäbisch Hall, Bayerische Bereitschaftspolizei, City of Augsburg, City of Bayreuth, Deutsche Bahn, Deutsche Bank, Fujitsu, HEINZ-GLAS, HILTI, Infineon Technologies, IREKS, medi, MELOS, Munich Airport, Nord/LB, Radeberger Group, RAPS, REHAU, SCHOTT, Siemens, Union IT Services, Versicherungskammer Bayern, and ZEISS.

Regarding publicly funded projects, Maximilian is doing research among others on IT architectures for data-driven laboratory processes, secure IoT solutions in the industrial sector, AI-based analysis of manufacturing processes, use cases of smart devices in industrial production processes, strategies for using digital technologies in the production context, KPI-based real-time management of agile business processes, and exploratory BPM. Maximilian’s projects have, among others, been funded by the Bavarian Research Foundation, the Federal Ministry of Education and Research, the Bavarian R&D Program for ICT, the European Regional Development Fund, and Erasmus+.

Maximilian is passionate about boundary-spanning research and knowledge transfer to industry, which is why he also publishes in transfer-oriented media and conducts studies on emergent topics. This is also why Maximilian co-edited the studies „Digital Transformation – Changes and Changes“ (with Henner Gimpel), “Designing IT Setups in the Digital Age” (with A.T. Kearney), and “Beyond Digital – Defining the Corporate Agenda 2025“ (with Fujitsu Technology Solutions). Together with Nils Urbach, Maximilian has edited a Springer book on “Digitalization Cases“ that compiles successful cases of organizations’ digital transformation. Maximilian regularly gives talks about digital transformation, the Internet of Things as well as BPM and IT setups in the digital age.

Maximilian holds a diploma in Business & Information Systems Engineering from the University of Bamberg, Germany. From October 2006 to December 2009, he was research assistant at the Research Center FIM at the University of Augsburg. Maximilian earned his doctoral degree with “summa cum laude” in October 2009. In January 2013, Maximilian finished his post-doctoral qualification (Habilitation). From October 2011 to September 2014, Maximilian was Interim Associate Professor of Business & Information Systems Engineering at the University of Augsburg. Since then, Maximilian has declined job offerings from the University of Bremen, the University of Kiel, and the University of Marburg. Maximilian is married and has three children.